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a Ribirewards Company

Privacy Policy

Last updated: February 2025

1. Introduction

TreatPass ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We collect information you voluntarily provide, such as name, email address, phone number, and payment information when you create an account, make a purchase, or contact us.

Usage Information

We automatically collect information about your interactions with our website, including pages visited, time spent, and links clicked.

Device Information

We collect information about your device, including IP address, browser type, and operating system.

3. How We Use Your Information

  • To process your gift card purchases and deliver your digital vouchers
  • To send order confirmations and delivery notifications
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To send marketing emails (with your consent)
  • To comply with legal obligations and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment data is encrypted and processed through our secure payment partner, Flutterwave. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

6. Sharing Your Information

We do not sell your personal information. We may share information with partner merchants to fulfill gift card redemptions, and with service providers who assist in operating our website and processing payments.

7. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences.

8. Your Rights

You have the right to access, correct, and delete your personal information. To exercise these rights, please contact us at privacy@treatpass.com.

9. Contact Us

For privacy concerns, contact us at privacy@treatpass.com or via WhatsApp.

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